Subject: Ticket Assigned - Conversation with momen
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 May 2021 13:14:13 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with momen momen                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  momen Bot:  Hi Momen ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8258679791 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096566279684            05:05 PM, 07th May                   mayar                   Hi Momen ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:06 PM, 07th May                     momen                    Hey how are you           05:06 PM, 07th May                     momen                    I want to ask about my order   it has been 2 days and its just click & collect           05:07 PM, 07th May                   mayar                   It takes 2-3 days to be delivered           05:10 PM, 07th May                   mayar                   Our team will contact you once  it is ready           05:11 PM, 07th May                   mayar                   Is there anything else i can help you with?            05:11 PM, 07th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:13 PM, 07th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2537301