Subject: Ticket Assigned - Conversation with rufina
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 May 2021 09:14:17 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rufina rufina                    Bot:  Hi again! Bot:  Please enter your name Customer:  rufina Bot:  Hi Rufina ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  971551857938 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:03 PM, 07th May                     rufina                    Yesterday I received a notification that my order is ready for collection, now the status appears as placed again           01:04 PM, 07th May                     rufina                    9658231893           01:05 PM, 07th May                   mayar                   Hi Rufina,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:06 PM, 07th May                   mayar                   Your order is ready for collection,           01:11 PM, 07th May                   mayar                   You can collect it           01:11 PM, 07th May                   mayar                   Is there anything else i can help you with?            01:11 PM, 07th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:13 PM, 07th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2535782