Subject: Ticket Assigned - Conversation with ibrahim khaleel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 May 2021 09:04:51 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ibrahim khaleel ibrahim khaleel                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ibrahim khaleel Bot:  Hi Ibrahim Khaleel ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  /startOver Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0581489905            12:51 PM, 07th May                     ibrahim khaleel                    Hope you are doing good.           12:51 PM, 07th May                   mayar                   Hi Ibrahim,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:55 PM, 07th May                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           12:57 PM, 07th May                   mayar                   Hi Ibrahim, I have not received a response from you still, please confirm if we are still connected?           01:00 PM, 07th May                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:04 PM, 07th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2535741