Subject: Ticket Assigned - Conversation with juby clement
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 May 2021 16:23:10 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with juby clement juby clement                    Bot:  Hi again! Bot:  Please enter your name Customer:  juby clement Bot:  Hi Juby Clement ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9658790549 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:01 PM, 06th May                   mayar                   Hi Juby,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:02 PM, 06th May                     juby clement                    Hi Mayar...I would like to know more about my item that i have ordered and waiting for. Can you please help me know If that item is 2 piece as shown in image or is it just the kaftan only? or its           08:04 PM, 06th May                     juby clement                    This will help me finalize if i need to accept the item or not.           08:05 PM, 06th May                     juby clement                    I went ordering the same  with the expectation of the Item image posted on your site. There was no much details about the  item provided as well. Kindly assist on my query . Thankyou           08:09 PM, 06th May                   mayar                   It will be same as the picture           08:11 PM, 06th May                   mayar                   for sorry all details we have is available on the website           08:16 PM, 06th May                   mayar                   Is there anything else i can help you with?            08:16 PM, 06th May                     juby clement                    So can I assure i get the same outfit what is seen in picture?..right           08:16 PM, 06th May                     juby clement                    No there is'nt.. only size guide is provided in detail. Anyways hoping the same will reach me sooner. Thanks for your assistance..           08:18 PM, 06th May                   mayar                   Yes, You will get the same item           08:20 PM, 06th May                   mayar                   Is there anything else i can help you with?            08:20 PM, 06th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:22 PM, 06th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2530848