Subject: Ticket Assigned - Conversation with mouza
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 May 2021 14:08:13 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mouza mouza                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mouza Bot:  Hi Mouza ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  0562633335 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9657287643 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0501445338            05:53 PM, 06th May                   mayar                   Hi Mouza,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:53 PM, 06th May                     mouza                    ok           05:53 PM, 06th May                     mouza                    hi           05:54 PM, 06th May                     mouza                    dear i order and the delivery details was under a wrong phone number           05:54 PM, 06th May                     mouza                    this is the write number 0501445338           05:54 PM, 06th May                     mouza                    please fix it and deliver my order as soon as possible           05:55 PM, 06th May                   mayar                   Kindly share with us your right  number           05:56 PM, 06th May                     mouza                    0501445338           05:57 PM, 06th May                     mouza                    this is the right number           05:57 PM, 06th May                     mouza                    and order number is 9657287643           05:58 PM, 06th May                     mouza                    when will it be delivered??           05:59 PM, 06th May                     mouza                    ???           05:59 PM, 06th May                     mouza                    hello ?           05:59 PM, 06th May                   mayar                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           06:02 PM, 06th May                     mouza                    ?           06:03 PM, 06th May                     mouza                    are you there?           06:03 PM, 06th May                   mayar                   Is there anything else i can help you with?            06:05 PM, 06th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:07 PM, 06th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2529984