Subject: Ticket Assigned - Conversation with parth patel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 May 2021 11:53:53 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with parth patel parth patel                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  parth patel Bot:  Hi Parth Patel ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  8658661218 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9658661218 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0545467300            03:42 PM, 06th May                     parth patel                    Ok           03:42 PM, 06th May                   mayar                   Hi Parth ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:43 PM, 06th May                     parth patel                    I got message from your Currier boy from landmark           03:45 PM, 06th May                     parth patel                    When he arrived at address he called me but I was busy with work so I didn't answer nd he went without delivery           03:46 PM, 06th May                     parth patel                    I am asking you that I mentioned the address with house num but he didn't deliver my order at home           03:47 PM, 06th May                     parth patel                    Then why you take address of ours if you can't able to deliver order at home           03:47 PM, 06th May                   mayar                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           03:51 PM, 06th May                   mayar                   Is there anything else i can help you with?            03:51 PM, 06th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:53 PM, 06th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2528916