Subject: Ticket Assigned - Conversation with jithesh basha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 May 2021 10:59:21 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jithesh basha jithesh basha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jithesh basha Bot:  Hi Jithesh Basha ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6304569203 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0581200556            02:45 PM, 06th May                   mayar                   HiJithesh  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:46 PM, 06th May                     jithesh basha                    6304945701           02:46 PM, 06th May                     jithesh basha                    6304569203           02:47 PM, 06th May                     jithesh basha                    These are my orders and it's showing processing for past 2days           02:48 PM, 06th May                     jithesh basha                    I was supposed to get it within 2days           02:48 PM, 06th May                     jithesh basha                    I have selected to collect from your outlet and still it's delaying           02:48 PM, 06th May                     jithesh basha                    Plss don't give me a status that it's processing.. just let me know when can I get it           02:49 PM, 06th May                   mayar                   Could you please allow me 2 minutes to check your order details?           02:50 PM, 06th May                     jithesh basha                    Yes plss           02:50 PM, 06th May                   mayar                   Your order were placed successfully           02:50 PM, 06th May                   mayar                   It takes 2-3 working days to be delivered           02:51 PM, 06th May                     jithesh basha                    Yes I know.. now let me know when can I go and collect it           02:51 PM, 06th May                   mayar                   our team will contact you once it is ready           02:51 PM, 06th May                   mayar                   Is there anything else i can help you with?            02:51 PM, 06th May                     jithesh basha                    Today it the third day for the first order.. if I can get it by today or tomorrow will be great           02:52 PM, 06th May                     jithesh basha                    Cause we need to finalize whether we may need to return for changing           02:52 PM, 06th May                     jithesh basha                    Thank you and expecting your support           02:53 PM, 06th May                   mayar                   We will do our best to deliver your order asap           02:55 PM, 06th May                   mayar                   Is there anything else i can help you with?           02:55 PM, 06th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:59 PM, 06th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2528466