Subject: Ticket Assigned - Conversation with hiba
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 May 2021 12:30:16 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hiba hiba                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hiba Bot:  Hi Hiba ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9657829528 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509683523            04:19 PM, 05th May                   mayar                   Hi Hiba ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:20 PM, 05th May                     hiba                    Hello           04:20 PM, 05th May                     hiba                    Can u tell me when my order will deliver?           04:20 PM, 05th May                     hiba                    Actually i got an email that its out for delivery but i want to know at what time it will come?           04:21 PM, 05th May                     hiba                    R u there?           04:21 PM, 05th May                   mayar                   Could you please allow me 2 minutes to check your order details?           04:25 PM, 05th May                   mayar                   Your order is out for delivery our team will contact you on this number 0096565734002           04:26 PM, 05th May                   mayar                   Is there anything else i can help you with?            04:27 PM, 05th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:29 PM, 05th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2520147