Subject: Ticket Assigned - Conversation with yes thats my contact number
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 May 2021 09:31:17 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with yes thats my contact number yes thats my contact number                    Bot:  Hi again! Bot:  Please enter your name Customer:  yes thats my contact number Bot:  Hi Yes Thats My Contact Number ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9658047790 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:13 PM, 05th May                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:20 PM, 05th May                     yes thats my contact number                    Hi I'm not able to get delivery yesterday           01:21 PM, 05th May                     yes thats my contact number                    May I know wen I can get           01:22 PM, 05th May                   mayar                   We are truly sorry to hear that a delivery attempt was made at your address by the courier without informing you. Our delivery team always contacts the customer before attempting any delivery. However, you were not informed prior to the delivery of your items. Please consider this a rare exception.  ​ Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is (+971567683104)  ​ We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days.           01:28 PM, 05th May                     yes thats my contact number                    Okey           01:29 PM, 05th May                     yes thats my contact number                    Thank you           01:29 PM, 05th May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:31 PM, 05th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2518639