Subject: Ticket Assigned - Conversation with asra
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 May 2021 13:48:48 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with asra asra                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  asra Bot:  Hi Asra ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9657419524 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0559627937            05:31 PM, 03rd May                   mayar                   Hi Asra,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:32 PM, 03rd May                     asra                    Hello           05:32 PM, 03rd May                     asra                    Actually i made an order and it had to be delivered by today           05:32 PM, 03rd May                     asra                    But uptil now i haven't received it           05:33 PM, 03rd May                     asra                    I have a flight tomorrow           05:33 PM, 03rd May                     asra                    Can you plz check           05:33 PM, 03rd May                     asra                    Why it hasn't reached           05:33 PM, 03rd May                     asra                    9657419524           05:33 PM, 03rd May                     asra                    Order no           05:33 PM, 03rd May                     asra                    You there?           05:33 PM, 03rd May                     asra                    Hello?           05:33 PM, 03rd May                   mayar                   It takes 2-3 days  to be delivered           05:40 PM, 03rd May                   mayar                   our team will contact you once it is  ready to be delivered           05:41 PM, 03rd May                   mayar                   Is there anything else i can help you with?            05:45 PM, 03rd May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:48 PM, 03rd May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2502924