Subject: Ticket Assigned - Conversation with khuram
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 May 2021 12:37:41 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with khuram khuram                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  khuram Bot:  Hi Khuram ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9656667881 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0552609981            04:24 PM, 03rd May                   mayar                   Hi Khuram,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:26 PM, 03rd May                     khuram                    Hi           04:26 PM, 03rd May                     khuram                    I need an update on my order           04:26 PM, 03rd May                     khuram                    Order no.  9656667881           04:27 PM, 03rd May                     khuram                    Click and collect from Dalma Mall           04:27 PM, 03rd May                     khuram                    Order was placed on last Thursday Apr. 29           04:28 PM, 03rd May                     khuram                    Are you still there           04:30 PM, 03rd May                   mayar                   The order was placed successfully           04:31 PM, 03rd May                   mayar                   but the amount was not transferred kindly contact your bank to check           04:32 PM, 03rd May                     khuram                    Ok           04:33 PM, 03rd May                   mayar                   Is there anything else i can help you with?            04:35 PM, 03rd May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:37 PM, 03rd May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2502375