Subject: Ticket Assigned - Conversation with ria baldogo
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 May 2021 09:25:47 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ria baldogo ria baldogo                    Bot:  Hi again! Bot:  Please enter your name Customer:  ria baldogo Bot:  Hi Ria Baldogo ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Please not
 e, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  /startOver            01:04 PM, 03rd May                     ria baldogo                    When i receive my return item ?           01:05 PM, 03rd May                   mayar                   Hi Ria Baldogo,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:06 PM, 03rd May                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           01:10 PM, 03rd May                     ria baldogo                    I just want to know what is the status of my re
 turn,  because it's almost 7days now           01:13 PM, 03rd May                   mayar                   Kindly send me your order number           01:18 PM, 03rd May                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           01:23 PM, 03rd May                   mayar                   Hi Ria Baldogo, I have not received a response from you still, please confirm if we are still connected?           01:23 PM, 03rd May                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:25 PM, 03rd May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2500976