Subject: Ticket Assigned - Conversation with kathryne joy barnachea
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 May 2021 15:07:03 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kathryne joy barnachea kathryne joy barnachea                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  kathryne joy barnachea Bot:  Hi Kathryne Joy Barnachea ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0551298995            06:31 PM, 02nd May                   mayar                   Hi Kathryne ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:36 PM, 02nd May                     kathryne joy barnachea                    Hello?           06:38 PM, 02nd May                   mayar                   Kindly send your order number           06:38 PM, 02nd May                     kathryne joy barnachea                    6290557358           06:40 PM, 02nd May                     kathryne joy barnachea                    Helo           06:44 PM, 02nd May                   mayar                   We would like to inform you that we have processed the refund of amount ((30.00 و 38.00) ) on (3/31/21) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           06:45 PM, 02nd May                     kathryne joy barnachea                    Anybody there??           06:46 PM, 02nd May                   mayar                   Is there anything else i can help you with?            06:50 PM, 02nd May                     kathryne joy barnachea                    Hello????           06:52 PM, 02nd May                     kathryne joy barnachea                    Mr.Mayar??where are you           06:52 PM, 02nd May                   mayar                   Is there anything else i can help you with?           06:58 PM, 02nd May                     kathryne joy barnachea                    /startOver           07:00 PM, 02nd May                     kathryne joy barnachea                    Bad costumer service           07:03 PM, 02nd May                   mayar                   How may i help?           07:04 PM, 02nd May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:06 PM, 02nd May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2495450