Subject: Ticket Assigned - Conversation with mohammad azeem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 May 2021 10:46:08 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammad azeem mohammad azeem                    Bot:  Hi again! Bot:  Please enter your name Customer:  mohammad azeem Bot:  Hi Mohammad Azeem ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:32 PM, 02nd May                   mayar                   Hi Mohammad Azeem ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:32 PM, 02nd May                     mohammad azeem                    Hi I returned an item 2 weeks back n received the amount to use again in the fork of receipt           02:33 PM, 02nd May                     mohammad azeem                    Which is valid till 6 months           02:33 PM, 02nd May                     mohammad azeem                             02:34 PM, 02nd May                     mohammad azeem                    Now I want to use it in online shopping but don't know how to           02:34 PM, 02nd May                     mohammad azeem                    Are u there           02:36 PM, 02nd May                   mayar                   Kindly send me your order number           02:39 PM, 02nd May                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           02:42 PM, 02nd May                   mayar                   Hi Mohammad Azeem, I have not received a response from you still, please confirm if we are still connected?           02:44 PM, 02nd May                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:45 PM, 02nd May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2493698