Subject: Ticket Assigned - Conversation with herman azurin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 May 2021 15:41:12 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with herman azurin herman azurin                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  herman azurin Bot:  Hi Herman Azurin ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9656333981 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971561884            07:26 PM, 01st May      
              fatma                   Hi Herman, Thank you for contacting us. My name is Fatma,How may I help you?           07:31 PM, 01st May                   fatma                   We would like to inform you that we have processed the refund of amount (AED19.00) on (4/29/21) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           07:35 PM, 01st May                   fatma                   Is there anything else i can help you with?           07:36 PM, 01st May                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:40 PM, 01st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2488542