Subject: Ticket Assigned - Conversation with asela
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 May 2021 15:37:59 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with asela asela                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  asela Bot:  Hi Asela ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Bahrain Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-
 15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097336996670            07:25 PM, 01st May                     asela                    My broblem is about sukran           07:26 PM, 01st May                     asela                    How I use my point           07:26 PM, 01st May                     asela                    There have 2BD           07:27 PM, 01st May                   fatma                   Hi, Thank you for contacting us. My name is Fatma
 ,How may I help you?           07:30 PM, 01st May                   fatma                   To link your Shukran card, please follow the below steps:   1- Log in your account. 2- Go to My account > Shukran > Link your account here. 3- Follow the provided steps on the webpage   After you have linked your UAE Shukran account and you have 200 points or more, you will be eligible to spend your points.           07:32 PM, 01st May                   fatma                   Is there anything else i can help you with?           07:36 PM, 01st May                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:37 PM, 01st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2488533