Subject: Ticket Assigned - Conversation with muhammad khan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 May 2021 14:13:04 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammad khan muhammad khan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  muhammad khan Bot:  Hi Muhammad Khan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8257374394 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966558875054            05:58 PM, 01st May                   mayar                   Hi Muhammad ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:59 PM, 01st May                     muhammad khan                    i have placed order from Saudi Arabia for my sister in Kuwait. Dont have kuwait phone number with me so cant make account           05:59 PM, 01st May                     muhammad khan                    can you please help me make account and link the order with my account?           05:59 PM, 01st May                     muhammad khan                    my order number is 8257374394           06:00 PM, 01st May                   mayar                   Can you use your sister`s phone number?           06:00 PM, 01st May                     muhammad khan                    no its a surprise gift           06:01 PM, 01st May                     muhammad khan                    i have her number but dont want to use that number else she will be notified           06:01 PM, 01st May                     muhammad khan                    is there a way i can track my order without account?           06:02 PM, 01st May                   mayar                   Your order was not shipped yet our team will contact  you on your email once it is shipped           06:03 PM, 01st May                   mayar                   Is there anything else i can help you with?            06:03 PM, 01st May                     muhammad khan                    can you see if my email is there in your records?           06:04 PM, 01st May                     muhammad khan                    is there an online tool to track orders?           06:04 PM, 01st May                   mayar                   [email-masked]           06:04 PM, 01st May                     muhammad khan                    yup correct           06:05 PM, 01st May                     muhammad khan                    can you confirm the Kuwaiti phone from the order please?           06:05 PM, 01st May                   mayar                   Share it with us please           06:07 PM, 01st May                     muhammad khan                    +96599174982           06:08 PM, 01st May                     muhammad khan                    Al Adsani St, Salmiya, Kuwait           06:09 PM, 01st May                   mayar                    We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           06:10 PM, 01st May                   mayar                   Is there anything else i can help you with?            06:10 PM, 01st May                     muhammad khan                    29°19'29.1"N 48°03'36.3"E 29.324741, 48.060081           06:10 PM, 01st May                     muhammad khan                    can i track the order online by tracking number?           06:11 PM, 01st May                     muhammad khan                    if there isnt anything then please update me via email for delivery time thatnk           06:11 PM, 01st May                   mayar                   yes you can           06:11 PM, 01st May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:12 PM, 01st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2488208