Subject: Ticket Assigned - Conversation with hello gustav cardoz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 May 2021 13:54:17 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello gustav cardoz hello gustav cardoz                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hello Gustav Cardoz ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4557003079 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:41 PM, 01st May                   mayar                   Hi Gustav,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:42 PM, 01st May                     hello gustav cardoz                    Hello           05:43 PM, 01st May                     hello gustav cardoz                    I talked to you before regarding my order when can I collect it           05:43 PM, 01st May                     hello gustav cardoz                    Can I collect it tomorrow           05:44 PM, 01st May                   mayar                   It is not ready yet           05:47 PM, 01st May                   mayar                   our team will contact you once it is ready           05:47 PM, 01st May                   mayar                   Is there anything else i can help you with?            05:47 PM, 01st May                     hello gustav cardoz                    Can it be done by tomorrow           05:48 PM, 01st May                   mayar                   We will do our best           05:51 PM, 01st May                   mayar                   Is there anything else i can help you with?            05:51 PM, 01st May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:53 PM, 01st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2488107