Subject: Ticket Assigned - Conversation with deena
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 May 2021 11:55:29 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with deena deena                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  deena Bot:  Hi Deena ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9656815290 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0553763123            03:41 PM, 01st May                   mayar                   Hi Deena,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:41 PM, 01st May                     deena                    Got the number wrong           03:41 PM, 01st May                     deena                    Hello           03:41 PM, 01st May                     deena                    I just wanted to know about the status of my order           03:41 PM, 01st May                     deena                    Hello?           03:42 PM, 01st May                   mayar                   Could you please allow me 2 minutes to check your order details?           03:46 PM, 01st May                   mayar                   Your order is ready to be shipped           03:51 PM, 01st May                   mayar                   it takes 2-3 days           03:51 PM, 01st May                   mayar                   our team will contact you to collect it           03:52 PM, 01st May                   mayar                   Is there anything else i can help you with?            03:52 PM, 01st May                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:55 PM, 01st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2487333