Subject: Ticket Assigned - need pod
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 May 2021 07:00:27 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need pod salim basha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  salim basha Bot:  Hi Salim Basha ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6297186519 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0546312930            04:33 AM, 21st Apr                   Abdallah                   Hi  Salim Thank you for contacting us. This's abdallah  We would be happy to help you.           04:34 AM, 21st Apr                     salim basha                    My order not yet delivered           04:35 AM, 21st Apr                     salim basha                    But status shows delivered           04:35 AM, 21st Apr                   Abdallah                   Please confirm if you are contacting regarding the following order number: 6297186519           04:36 AM, 21st Apr                     salim basha                    Yes           04:37 AM, 21st Apr                   Abdallah                   We request you to please allow us some time to be verified, stay with us           04:38 AM, 21st Apr                     salim basha                    Ok           04:39 AM, 21st Apr                   Abdallah                   We apologize for the inconvenience you have faced.  We would like to inform you that after checking the order details we can see that your order with ID 6297186519, has been successfully delivered to you on 4/21/21 3:00 AM           04:42 AM, 21st Apr                   Abdallah                   Hi Salim, I'm not getting a response from you. Are we still connected?           04:44 AM, 21st Apr                     salim basha                    But not           04:46 AM, 21st Apr                   Abdallah                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           04:46 AM, 21st Apr                     salim basha                    Ok thanks           04:47 AM, 21st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2432075