Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 30 Apr 2021 18:47:32 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  need escalation  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/Y25cbve8OZk7UM4Om--n3g~~/AALN9wA~/RgRibYQ3PVcDc3BjQgpgjLdQjGAe96KcUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All,<br>
<br>
This is well noted and received. <br>
 
<div>We will do our best to arrange the delivery at the earliest.<br>
<br>
Best regards, </div>

<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Bassil Thayabeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>30/4/2021 5:20 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2474776] - need escalation<br>
 
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<div dir="ltr">Hi Team,</div>

<div dir="ltr">​</div>

<div dir="ltr">Problem Statement: wrong number</div>

<div> </div>

<div dir="ltr">Order Date : Apr 23, 2021</div>

<div dir="ltr">Order ID: 6300026204</div>

<div dir="ltr">Tracking ID: SD001764805</div>

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<div dir="ltr">Assistance Required: wrong number</div>

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<div dir="ltr">Issue Description: Kindly call the customer on this number( 0556315095) while delivering the order </div>

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<div>Regards,</div>

<div dir="ltr">CS Team Mayar</div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/OAUlYVfhpTqovBemxoeAJQ~~/AALN9wA~/RgRibYQ3PlcDc3BjQgpgjLdQjGAe96KcUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2474776