Subject: Ticket Assigned - Conversation with christa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 30 Apr 2021 12:08:26 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with christa christa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  christa Bot:  Hi Christa ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0558190162            03:52 PM, 30th Apr                   mayar                   Hi Christa ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:53 PM, 30th Apr                     christa                    Hi Mayar           03:53 PM, 30th Apr                     christa                    I would like to know if the branch in the marina mall, Abu Dhabi is open?           03:53 PM, 30th Apr                   mayar                   Could you please allow me 2 minutes to check your order details?           03:55 PM, 30th Apr                     christa                    R u there?           03:57 PM, 30th Apr                     christa                    Hello           04:01 PM, 30th Apr                   mayar                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           04:01 PM, 30th Apr                   mayar                   it opens from 10 AM to 1 PM on Friday           04:04 PM, 30th Apr                   mayar                   Is there anything else i can help you with?            04:04 PM, 30th Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:08 PM, 30th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2481540