Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 30 Apr 2021 10:33:53 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto">I have already sent it. </div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Apr 30, 2021, 1:55 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Rinoshita,<br><br>
</div></div>
<div dir="ltr"><div dir="ltr">Thank you for contacting us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the delay in collecting your return request, we have created a new return request at this time to avoid further delay, you must have received an email notification from us containing a link. We kindly ask you to click on this link and fill in your address and contact details.<br><br>Once you do, please simply respond to this email and tell us with your full address and contact number so that we can arrange the collection process for you as a matter of priority.<br><br>Looking forward to hearing from you soon.<br><br>Your friends,<br>Support Team<br>
</div></div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2475129