Subject: Ticket Assigned - Conversation with noura
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Apr 2021 16:35:01 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with noura noura                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  noura Bot:  Hi Noura ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0533336816            08:20 PM, 29th Apr                   mayar                   .مرحبا  نورة صباح الخير معك ميار,يسرني أن أساعدك            08:20 PM, 29th Apr                     noura                    اهلين وصلتني طلبية قبل اسبوع  ناقصة و بعد الاتصال على مركز خدمة العملا من يومين ام يتم ارجاع المبلغ           08:21 PM, 29th Apr                     noura                    لم*           08:21 PM, 29th Apr                     noura                    #6298192748           08:22 PM, 29th Apr                   mayar                   بعد التحقق من طلبك مع شريك الشحن تبين لنا ان طلبك قد تم شحنه بالكامل           08:23 PM, 29th Apr                     noura                    ما وصلتني كليبسات الشعر           08:24 PM, 29th Apr                     noura                    غير صحيح ام تصلني كامل الطلبيه لا وجود ل اكسسوار الشعر           08:24 PM, 29th Apr                     noura                    لم*           08:24 PM, 29th Apr                   mayar                   طقم إكسسوارات شعر 6 قطع من تشارمز           08:25 PM, 29th Apr                   mayar                   هل تقصد هذا المنتج           08:25 PM, 29th Apr                   mayar                   ؟           08:25 PM, 29th Apr                     noura                    ايه نعم           08:25 PM, 29th Apr                     noura                    تواصلت مع خدمة العملا قبل كم يوم و قالت سيتم التواصل معي لارجاع المبلغ و ما صار شي           08:26 PM, 29th Apr                   mayar                   .اسمحلي بدقيقتين حتى أتفحص بيانات الطلب           08:27 PM, 29th Apr                   mayar                   نود إعلامكم أنه تم استرداد المبلغ (26.1 ريال) في رصيدي الخاص بك، ويمكنك استخدام حساب رصيدي الخاص بك في عملية الشراء عبر الإنترنت في 5 خطوات سهلة:  الخطوة 1 - ما عليك سوى تسجيل الدخول إلى حسابك الخطوة 2 - ابدأ التسوق الخطوة 3 - أضف العناصر المختارة إلى السلة الخطوة 4 - انتقل إلى الخروج الخطوة 5 - حدد رصيدي كخيار دفع           08:30 PM, 29th Apr                   mayar                   نعتذر عن الخطا الذي حدث           08:30 PM, 29th Apr                   mayar                   هل لديك أي إستفسار أخر؟           08:31 PM, 29th Apr                   mayar                   كان من دواعي سروري مساعدتكم.            08:34 PM, 29th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2477072