Subject: Ticket Assigned - Conversation with wafa alzaabi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Apr 2021 11:55:52 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with wafa alzaabi wafa alzaabi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  wafa alzaabi Bot:  Hi Wafa Alzaabi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504866963            03:43 PM, 29th Apr                     wafa alzaabi                    I want to exchange the size only           03:43 PM, 29th Apr                     wafa alzaabi                    I can change in any nearest shop or not accept           03:44 PM, 29th Apr                   mayar                   Hi Wafa ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:44 PM, 29th Apr                     wafa alzaabi                    Hi Mayar please I want to know only if I can exchange the size or not           03:45 PM, 29th Apr                     wafa alzaabi                    In nearest shoe mart shop           03:45 PM, 29th Apr                     wafa alzaabi                    Hello           03:46 PM, 29th Apr                     wafa alzaabi                    Mayaaaar           03:48 PM, 29th Apr                   mayar                   yes sure you can exchange it           03:49 PM, 29th Apr                     wafa alzaabi                    From the shop only not online           03:49 PM, 29th Apr                   mayar                   From any store           03:52 PM, 29th Apr                   mayar                   Is there anything else i can help you with?            03:52 PM, 29th Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:55 PM, 29th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2475579