Subject: Ticket Assigned - Conversation with rino j
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Apr 2021 10:21:59 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rino j rino j                    Bot:  Hi again! Bot:  Please enter your name Customer:  rino j Bot:  Hi Rino J ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9651232410 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:07 PM, 29th Apr                   mayar                   Hi Rino ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:07 PM, 29th Apr                     rino j                    Hi           02:07 PM, 29th Apr                     rino j                    Order no 9651232410           02:08 PM, 29th Apr                     rino j                    I have placed a retun request for this but still it has not picked up           02:08 PM, 29th Apr                   mayar                   Kindly check your mail and update your address using that link which was sent to you on 23/4/2021           02:14 PM, 29th Apr                   mayar                   Is there anything else i can help you with?            02:18 PM, 29th Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:21 PM, 29th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2475036