Subject: Ticket Assigned - Conversation with yara
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Apr 2021 10:04:22 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with yara yara                    Customer:  Souk albahar Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Yara ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9655554766 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:53 PM, 29th Apr                     yara                    My Address is souk albahar           01:53 PM, 29th Apr                   mayar                   Hi Yara ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:53 PM, 29th Apr                     yara                    Downtown           01:53 PM, 29th Apr                     yara                    Alsaha b           01:53 PM, 29th Apr                     yara                    Level 7           01:53 PM, 29th Apr                     yara                    0567103655           01:53 PM, 29th Apr                     yara                    Ok ?           01:57 PM, 29th Apr                   mayar                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           01:57 PM, 29th Apr                   mayar                   Is there anything else i can help you with?            01:57 PM, 29th Apr                     yara                    Today or not ?           01:57 PM, 29th Apr                     yara                    Ok           01:57 PM, 29th Apr                   mayar                   Our team will contact you in 1-2 days           02:00 PM, 29th Apr                   mayar                   Is there anything else i can help you with?            02:01 PM, 29th Apr                   mayar                   كان من دواعي سروري مساعدتكم.            02:04 PM, 29th Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:04 PM, 29th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2474956