Subject: Ticket Assigned - Conversation with ronalyn fernando
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 26 Apr 2021 13:41:28 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ronalyn fernando ronalyn fernando                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ronalyn fernando Bot:  Hi Ronalyn Fernando ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9655496666 Bot:    Your order status is  : Pending   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0569798148            05:32 PM, 26th Apr                   mayar                   Hi Ronalyn  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:33 PM, 26th Apr                     ronalyn fernando                    Hi           05:33 PM, 26th Apr                     ronalyn fernando                    Sorry, Order 9655496666 was not processed successfully. Please try again or use Cash on Delivery at https://centrepoint.app.link/rzNI2kEQLfb           05:33 PM, 26th Apr                     ronalyn fernando                    Purchase of AED 33.25 with Debit Card ending 8510 at Tabby FZ LLC, Dubai. Avl Balance is . this is the charged message           05:34 PM, 26th Apr                     ronalyn fernando                    Sorry, Order 9655496666 was not processed successfully. Please try again or use Cash on Delivery at https://centrepoint.app.link/rzNI2kEQLfb           05:34 PM, 26th Apr                     ronalyn fernando                    Sorry, your payment didn’t go through. Please try again at https://splashgcc.app.link/EIaUnWDQLfb. Please contact your bank if any amount has been debited.           05:34 PM, 26th Apr                     ronalyn fernando                    Please check with your affiliate TABBY           05:35 PM, 26th Apr                     ronalyn fernando                    HEY?           05:35 PM, 26th Apr                     ronalyn fernando                    What happened with you           05:37 PM, 26th Apr                   mayar                   The amount was not transferred from your end           05:38 PM, 26th Apr                   mayar                   it takes 1-2 days           05:39 PM, 26th Apr                   mayar                   Is there anything else i can help you with?            05:39 PM, 26th Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:41 PM, 26th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2458101