Subject: Ticket Assigned - Conversation with ehab
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 26 Apr 2021 13:30:51 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ehab ehab                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Ehab ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  0543238962 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:18 PM, 26th Apr                     ehab                    Hi           05:18 PM, 26th Apr                   mayar                   Hi Ehab ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:18 PM, 26th Apr                     ehab                    Good afternoon mayar           05:19 PM, 26th Apr                     ehab                    Plz i got sms that i will receive my order today           05:19 PM, 26th Apr                     ehab                    But no one called me           05:19 PM, 26th Apr                   mayar                   Kindly send me your order number           05:20 PM, 26th Apr                     ehab                    9655310356           05:21 PM, 26th Apr                   mayar                   It takes 2-3 days to be delivered           05:26 PM, 26th Apr                   mayar                   our team will contact you before delivering it           05:27 PM, 26th Apr                   mayar                   Is there anything else i can help you with?            05:27 PM, 26th Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:30 PM, 26th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2458045