Subject: Ticket Assigned - Conversation with nadia nassar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 26 Apr 2021 13:29:46 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nadia nassar nadia nassar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nadia nassar Bot:  Hi Nadia Nassar ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0551739002            05:17 PM, 26th Apr                   mayar                   Hi Nadia ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:18 PM, 26th Apr                     nadia nassar                             05:18 PM, 26th Apr                     nadia nassar                    I received the incorrect color I need this color do you have it in stock?           05:18 PM, 26th Apr                     nadia nassar                             05:18 PM, 26th Apr                   mayar                   Kindly send me product name           05:19 PM, 26th Apr                     nadia nassar                    Thank you for your order. Order 9655182032 for NYX Professional Makeup | Shin... +2more item(s) for AED  120.01 is confirmed. Expect delivery by 27-04-2021.           05:20 PM, 26th Apr                   mayar                   Thank you for reaching out to us and giving us the opportunity to serve you.  We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           05:23 PM, 26th Apr                   mayar                   Is there anything else i can help you with?            05:23 PM, 26th Apr                     nadia nassar                    Thanks looking forward to a call back           05:24 PM, 26th Apr                   mayar                   our team will contact you on your email           05:29 PM, 26th Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:29 PM, 26th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2458041