Subject: Ticket Assigned - Conversation with vikrant
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Mar 2021 14:54:48 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vikrant vikrant                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  vikrant Bot:  Hi Vikrant ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card
  issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504261576            06:40 PM, 21st Mar                   mayar                   Hi Vikrant , Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:44 PM, 21st Mar                   mayar                   How can i help?           06:46 PM, 21st Mar                   mayar                   Are you still with us?           06:47 PM, 21st Mar     
               mayar                   Hi Vikrant, I have not received a response from you still, please confirm if we are still connected?           06:51 PM, 21st Mar                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:54 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2281740