Subject: Ticket Assigned - Conversation with chiyoung yun
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Mar 2021 12:02:12 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with chiyoung yun chiyoung yun                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  chiyoung yun Bot:  Hi Chiyoung Yun ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9644014095 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502515926            03:56 PM, 21st Mar                     chiyoung yun                    Ok           03:56 PM, 21st Mar                   mayar                   Hi Chiyoung, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:57 PM, 21st Mar                     chiyoung yun                    Hi. Can i change the location of pickup? From yas mall to galleria           03:57 PM, 21st Mar                   mayar                   We are sorry to inform you that as per our policy we won't be able to change your store collection location once the order has been placed successfully.  Also, the order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4 -15 days.           03:59 PM, 21st Mar                   mayar                   Is there anything else i can help you with?            03:59 PM, 21st Mar                     chiyoung yun                    Ok thanks           03:59 PM, 21st Mar                     chiyoung yun                    Thats all. Thanks           04:00 PM, 21st Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:01 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2280773