Subject: Ticket Assigned - Conversation with satheesh kumar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Mar 2021 09:22:45 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with satheesh kumar satheesh kumar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  satheesh kumar Bot:  Hi Satheesh Kumar ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9642977471 Bot:    Your order status is  : Returned   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505851940            01:08 PM, 21st Mar                   mayar                   Hi Satheesh, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:09 PM, 21st Mar                     satheesh kumar                    Pls update my delivery status           01:09 PM, 21st Mar                     satheesh kumar                    Sorry, we’re unable to deliver Sustainable Zipper Detail Prin... +5item(s) of order 9642977471 AWB FP031821000858.           01:09 PM, 21st Mar                     satheesh kumar                    This is the last msg I received from splash           01:10 PM, 21st Mar                     satheesh kumar                    Hi! Your order number 9642977471 delivery has failed as Order rejected by customer. Stay Happy!           01:10 PM, 21st Mar                     satheesh kumar                    Plse note my order number           01:10 PM, 21st Mar                     satheesh kumar                    Hlo           01:11 PM, 21st Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           01:11 PM, 21st Mar                     satheesh kumar                    Okay, sure           01:12 PM, 21st Mar                   mayar                   it takes time ti be updated           01:13 PM, 21st Mar                     satheesh kumar                    Okay           01:13 PM, 21st Mar                   mayar                   kindly allow us some time till the order reaches to our warehouse           01:13 PM, 21st Mar                   mayar                   Is there anything else i can help you with?            01:13 PM, 21st Mar                     satheesh kumar                    No           01:14 PM, 21st Mar                     satheesh kumar                    I neee the staus           01:14 PM, 21st Mar                     satheesh kumar                    Of my delvery           01:14 PM, 21st Mar                   mayar                   you want us to update the statues           01:17 PM, 21st Mar                   mayar                   ?           01:17 PM, 21st Mar                   mayar                   it takes 1 day to be updated so kindly allow us some time           01:20 PM, 21st Mar                   mayar                   Is there anything else i can help you with?            01:20 PM, 21st Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:22 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2279660