Subject: Ticket Assigned - Conversation with ali
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Mar 2021 08:30:30 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ali ali                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ali Bot:  Hi Ali ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9643317128 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0588614458            12:13 PM, 21st Mar                   mayar                   Hi Ali, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:14 PM, 21st Mar                     ali                    I order iteams since 18 march its steel on process how           12:15 PM, 21st Mar                     ali                    To collect bawat sharg mall           12:15 PM, 21st Mar                     ali                    A u wth me           12:16 PM, 21st Mar                   mayar                   yes           12:18 PM, 21st Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           12:19 PM, 21st Mar                   mayar                   Could you please allow me 2 minutes  more to check your order details?           12:22 PM, 21st Mar                   mayar                   A part of your order is ready to be picked           12:25 PM, 21st Mar                   mayar                   but the rest of it is not ready yet           12:25 PM, 21st Mar                   mayar                   it will be ready in 1-2 days           12:27 PM, 21st Mar                   mayar                   when it will be ready we will send you an email           12:27 PM, 21st Mar                   mayar                   Is there anything else i can help you with?            12:27 PM, 21st Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:30 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2279322