Subject: Ticket Assigned - Conversation with aibin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Mar 2021 16:03:37 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aibin aibin                    Customer:  Hello Bot:  Hi again! Bot:  Please enter your name Customer:  aibin Bot:  Hi Aibin ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:51 PM, 20th Mar                     aibin                    Hello           07:51 PM, 20th Mar                   Bot                   أهلا مرة أخرى!           07:51 PM, 20th Mar                   mayar                   Hi Aibin, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:52 PM, 20th Mar                     aibin                    Order number 8243339298           07:53 PM, 20th Mar                     aibin                    One of my jeans is a wrong size           07:54 PM, 20th Mar                     aibin                    If I request for a return through APP by pick up from address           07:55 PM, 20th Mar                     aibin                    How's the refund process?           07:55 PM, 20th Mar                     aibin                    Hello           07:56 PM, 20th Mar                     aibin                    Mayar           07:56 PM, 20th Mar                     aibin                    Are you there?           07:57 PM, 20th Mar                   mayar                   yes           07:58 PM, 20th Mar                     aibin                    Kindly waiting for your reply           07:59 PM, 20th Mar                   mayar                   it will be processed as a refund in your credit           07:59 PM, 20th Mar                   mayar                   Is there anything else i can help you with?            07:59 PM, 20th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:03 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2276804