Subject: Ticket Assigned - Conversation with sehar khalid
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Mar 2021 15:51:45 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sehar khalid sehar khalid                    Bot:  Hi again! Bot:  Please enter your name Customer:  sehar khalid Bot:  Hi Sehar Khalid ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:31 PM, 20th Mar                   mayar                   Hi Sehar, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:31 PM, 20th Mar                     sehar khalid                    Asalam o alikum           07:33 PM, 20th Mar                     sehar khalid                    Many time I complain about my order           07:33 PM, 20th Mar                     sehar khalid                    Please let me know           07:33 PM, 20th Mar                     sehar khalid                    Where i contact           07:34 PM, 20th Mar                     sehar khalid                    Can you please check previous chat           07:34 PM, 20th Mar                     sehar khalid                    Is anyone there           07:37 PM, 20th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           07:41 PM, 20th Mar                   mayar                   As I can check someone from our team has already created a return request for you regarding the items you are reporting an issue with. Could you please help me with your contact number so that I can arrange a callback for you on priority.           07:44 PM, 20th Mar                   mayar                   Is there anything else i can help you with?            07:47 PM, 20th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:51 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2276741