Subject: Ticket Assigned - Conversation with areej
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Mar 2021 13:12:59 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with areej areej                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  areej Bot:  Hi Areej ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9643048549 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0552655256            05:00 PM, 20th Mar                   mayar                   Hi Areej, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:00 PM, 20th Mar                     areej                    I received my order today but one item was missing           05:00 PM, 20th Mar                     areej                    Do I expect it to be delivered this week or something went wrong ?           05:01 PM, 20th Mar                     areej                    Waiting for you the reply Mayar           05:02 PM, 20th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           05:04 PM, 20th Mar                   mayar                   After checking your order, we found out that your order has been delivered completely,    If you still believe that the item is missing please contact us again.           05:07 PM, 20th Mar                   mayar                   Is there anything else i can help you with?            05:10 PM, 20th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:12 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2275838