Subject: Ticket Assigned - Conversation with neha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Mar 2021 11:52:16 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with neha neha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  neha Bot:  Hi Neha ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9643315022 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0555123090            03:39 PM, 20th Mar                   mayar                   Hi Neha, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:40 PM, 20th Mar                     neha                    Ok           03:40 PM, 20th Mar                     neha                    I want to know where is my order now           03:40 PM, 20th Mar                     neha                    When will i get it           03:42 PM, 20th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           03:42 PM, 20th Mar                     neha                    Sure           03:43 PM, 20th Mar                   mayar                   It takes 2-3 days to be delivered           03:43 PM, 20th Mar                     neha                    Cant it be fast           03:44 PM, 20th Mar                     neha                    I need it in urgent bases           03:44 PM, 20th Mar                   mayar                   we will contact our courier team to deliver it asap           03:47 PM, 20th Mar                   mayar                   Is there anything else i can help you with?            03:47 PM, 20th Mar                     neha                    Thanks           03:47 PM, 20th Mar                     neha                    No           03:47 PM, 20th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:51 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2275238