Subject: Re: RTS 6259217574
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Akshay Berry <[email-masked]>, malik ismail <[email-masked]>, Mayar Mayar Nasser <[email-masked]>, Alghamdi Mohammed <[email-masked]>, abhilash kuttalam <[email-masked]>, max taif2 <[email-masked]>
Date: Sat, 20 Mar 2021 03:27:32 -0700 (MST)

Hi Jessie, 

Customer emailed us on 8th March, asking to cancel the order and refund his amount. 

Thanks & Regards, 
Seeta Kunwar 

From: "jessie caparas" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Akshay Berry" <[email-masked]>, "malik ismail" <[email-masked]>, "Mayar Mayar Nasser" <[email-masked]>, "Alghamdi Mohammed" <[email-masked]>, "abhilash kuttalam" <[email-masked]>, "max taif2" <[email-masked]> 
Sent: Saturday, 20 March, 2021 13:21:04 
Subject: RE: RTS 6259217574 

[ mailto:[email-masked] | @Seeta Seeta ] 

Store team says this order got picked. 

What was the last date the customer came back to us about this? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Seeta Seeta <[email-masked]> 
Sent: Friday, March 19, 2021 1:55 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Akshay Berry <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mayar Mayar Nasser <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>; Max Taif2 <[email-masked]> 
Subject: Re: RTS 6259217574 

External email sender, please take precaution. 

Hi Team, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Alghamdi Mohammed" < [ mailto:[email-masked] | [email-masked] ] >, "max taif2" < [ mailto:[email-masked] | [email-masked] ] >, "abhilash kuttalam" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Akshay Berry" < [ mailto:[email-masked] | [email-masked] ] >, "jessie caparas" < [ mailto:[email-masked] | [email-masked] ] >, "malik ismail" < [ mailto:[email-masked] | [email-masked] ] >, "Mayar Mayar Nasser" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 27 February, 2021 15:52:28 
Subject: RTS 6259217574 

Hi Team, 

Issue statement: RTS 

order Date: Dec 29, 2020 

Order ID: 6259217574 

store Code: Max60205 

Issue: the order ready for pickup from almost 2 months , and the customer wants to cancel the order, so kindly cancel the order an do the needful. 

The issue is pending since long time and the customer is chasing us. 

Thanks & Regards, 
Seeta Kunwar 

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