Subject: Ticket Assigned - Conversation with im celeste lirit and i want to ask why my order has been cancel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Mar 2021 09:28:09 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with im celeste lirit and i want to ask why my order has been cancel im celeste lirit and i want to ask why my order has been cancel                    Bot:  Hi again! Bot:  Please enter your name Customer:  how  can i refund my money that i paid from my card? since my order has been canceled Bot:  Please enter your name Customer:  celeste lirit Bot:  Hi Celeste Lirit ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'l
 l receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:13 PM, 20th Mar                     im celeste lirit and i want to ask why my order has been cancel                    Since you cancel my order.. And I did t           01:13 PM, 20th Mar                     im celeste lirit and i want to ask w
 hy my order has been cancel                    Didn't. Cancel it. I'm waiting. For it to be deliber           01:14 PM, 20th Mar                     im celeste lirit and i want to ask why my order has been cancel                    Can I refundy payment for that order           01:14 PM, 20th Mar                   mayar                   Hi Celeste, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:15 PM, 20th Mar                   mayar                   Kindly send your order number           01:19 PM, 20th Mar                   mayar                   Are you still with us?           01:21 PM, 20th Mar                   mayar                   Hi, I have not received a response from you still, please confirm if we are still connected?           01:23 PM, 20th Mar                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswe
 red query.           01:26 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2274344