Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 19 Mar 2021 11:44:35 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9642351405 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971547426125            03:33 PM, 19th Mar                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:33 PM, 19th Mar                     hi                    Hi Mayar           03:33 PM, 19th Mar                     hi                    I placed an order on sunday           03:33 PM, 19th Mar                     hi                    It's never taken so long earlier           03:34 PM, 19th Mar                     hi                    I used to receive the order in 2-3 days           03:34 PM, 19th Mar                     hi                    But this time it's taking too long           03:34 PM, 19th Mar                     hi                    Just wanted to know in how many days will I receive the order           03:34 PM, 19th Mar                     hi                    Infact there is no update in my order since I placed the order           03:35 PM, 19th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           03:36 PM, 19th Mar                     hi                    Sure           03:37 PM, 19th Mar                   mayar                   Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.           03:39 PM, 19th Mar                   mayar                   so Kindly contact your bank to transfer the amount           03:39 PM, 19th Mar                   mayar                   Is there anything else i can help you with?            03:40 PM, 19th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:44 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2271148