Subject: Ticket Assigned - Conversation with soorya raj
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Mar 2021 13:48:02 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with soorya raj soorya raj                    Bot:  Hi again! Bot:  Please enter your name Customer:  soorya raj Bot:  Hi Soorya Raj ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6281083999 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:25 PM, 18th Mar                   mayar                   Hi Soorya, My name is.Thank you for contacting us. I will be happy to help you!           05:26 PM, 18th Mar                     soorya raj                    hi mayar           05:26 PM, 18th Mar                     soorya raj                    my order is delivered           05:26 PM, 18th Mar                     soorya raj                    now 11 days ago           05:27 PM, 18th Mar                     soorya raj                    what is the problem           05:27 PM, 18th Mar                     soorya raj                    previous orders you are delivered with in 5 days! this time what happend?           05:29 PM, 18th Mar                     soorya raj                    hello mayar are u here?           05:31 PM, 18th Mar                     soorya raj                    hello           05:34 PM, 18th Mar                     soorya raj                    why are u not answering           05:34 PM, 18th Mar                   mayar                   Yes I am here           05:34 PM, 18th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           05:35 PM, 18th Mar                     soorya raj                    ok tell me what happend my order?           05:35 PM, 18th Mar                     soorya raj                    ok           05:35 PM, 18th Mar                     soorya raj                    you carry on           05:36 PM, 18th Mar                   mayar                   I am still checking           05:41 PM, 18th Mar                   mayar                   your order at the store           05:44 PM, 18th Mar                   mayar                   it is ready to be picked up           05:44 PM, 18th Mar                   mayar                   هل مازلت معي؟           05:44 PM, 18th Mar                   mayar                   Are you still with us?           05:44 PM, 18th Mar                   mayar                   Is there anything else i can help you with?            05:45 PM, 18th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:47 PM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2267967