Subject: Ticket Assigned - Conversation with hi this is ruchika
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Mar 2021 12:41:28 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi  this is ruchika hi  this is ruchika                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi  this is ruchika Bot:  Hi Hi  This Is Ruchika ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502777083            04:30 PM, 18th Mar                     hi  this is ruchika                    I would like to change the sizes           04:30 PM, 18th Mar                   mayar                   Hi Ruchika, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:30 PM, 18th Mar                     hi  this is ruchika                    Hi Mayar. I order few items and got the delivery.           04:31 PM, 18th Mar                     hi  this is ruchika                    But there are a few items that I think the sizes needs to be replaced           04:31 PM, 18th Mar                     hi  this is ruchika                    I need to get the sizes replaced           04:31 PM, 18th Mar                     hi  this is ruchika                    Hi.. U there ????           04:32 PM, 18th Mar                     hi  this is ruchika                    /startOver           04:33 PM, 18th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           04:35 PM, 18th Mar                   mayar                   Kindly Send me your order number           04:36 PM, 18th Mar                   mayar                   Is there anything else i can help you with?            04:37 PM, 18th Mar                   mayar                   Are you still with us?           04:38 PM, 18th Mar                   mayar                   Are you still with us?           04:39 PM, 18th Mar                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:41 PM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2267515