Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Mar 2021 12:01:48 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0580674705            03:50 PM, 18th Mar                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:51 PM, 18th Mar                     hi                    Why click and collect option is not available anymore it has restricted my buying as it's much easy for me to collect order from store           03:51 PM, 18th Mar                     hi                    As don't want to pay additional charges           03:51 PM, 18th Mar                   mayar                   C&C option is not available to all of our items according to our policy           03:53 PM, 18th Mar                   mayar                   Is there anything else i can help you with?            03:55 PM, 18th Mar                     hi                    Ohh           03:56 PM, 18th Mar                     hi                    It's disappointing           03:57 PM, 18th Mar                   mayar                   We are sorry for that           03:57 PM, 18th Mar                     hi                    OK thanks           03:58 PM, 18th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:59 PM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2267290