Subject: Ticket Assigned - Conversation with nasar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Mar 2021 11:35:10 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nasar nasar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nasar Bot:  Hi Nasar ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9641215326 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0564461457            03:15 PM, 18th Mar                   mayar                   Hi Nasar, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:16 PM, 18th Mar                     nasar                    Hi           03:16 PM, 18th Mar                     nasar                    I want to talk with you           03:17 PM, 18th Mar                     nasar                    You can call me           03:17 PM, 18th Mar                   mayar                   we are chatting you from chat team           03:18 PM, 18th Mar                   mayar                   we are not able to make a call           03:18 PM, 18th Mar                   mayar                   how can we assist you           03:18 PM, 18th Mar                   mayar                   Are you still with us?           03:22 PM, 18th Mar                     nasar                    I want know how i get refund because me already returned one shoes but i didn't get my cash           03:23 PM, 18th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           03:26 PM, 18th Mar                   mayar                   We would like to inform you that we have processed the refund of amount (AED 79) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:  Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           03:27 PM, 18th Mar                     nasar                             03:27 PM, 18th Mar                     nasar                    How i know this refund?           03:28 PM, 18th Mar                   mayar                   credit wallet.You can use your my credit account in your online purchase in 5 easy steps: Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           03:29 PM, 18th Mar                   mayar                   Is there anything else i can help you with?            03:32 PM, 18th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:34 PM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2267126