Subject: Ticket Assigned - Conversation with sumaya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Mar 2021 11:14:52 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sumaya sumaya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sumaya Bot:  Hi Sumaya ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8243210502 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96567666787            03:05 PM, 18th Mar                   mayar                   Hi Sumaya, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:06 PM, 18th Mar                     sumaya                    I placed an order 1 hour ago           03:06 PM, 18th Mar                     sumaya                    I asked for collection           03:07 PM, 18th Mar                     sumaya                    Can I go now to collect           03:07 PM, 18th Mar                     sumaya                    It’s a gift for my daughter.. I need it today           03:07 PM, 18th Mar                   mayar                   your order will take 2-3 days to be delivered           03:07 PM, 18th Mar                   mayar                   We are sorry for that           03:08 PM, 18th Mar                     sumaya                    It’s click and collect           03:08 PM, 18th Mar                     sumaya                    Not for delivery           03:08 PM, 18th Mar                     sumaya                    Can double check           03:11 PM, 18th Mar                   mayar                   i takes 2-3 days to be delivered to the store           03:11 PM, 18th Mar                     sumaya                    Ok           03:11 PM, 18th Mar                   mayar                   Is there anything else i can help you with?            03:13 PM, 18th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:14 PM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2266970