Subject: Ticket Assigned - Conversation with muhammad rizwan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Mar 2021 16:42:29 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammad rizwan muhammad rizwan                    Bot:  Hi again! Bot:  Please enter your name Customer:  muhammad rizwan Bot:  Hi Muhammad Rizwan ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6280017775 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:02 PM, 17th Mar                   mayar                   Hi Rizwan, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:03 PM, 17th Mar                     muhammad rizwan                    I order since 4th march ? No answer yet. What to do now?           08:05 PM, 17th Mar                     muhammad rizwan                    It will be 15days           08:06 PM, 17th Mar                   mayar                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           08:06 PM, 17th Mar                   mayar                   Is there anything else i can help you with?            08:08 PM, 17th Mar                     muhammad rizwan                    How many time           08:08 PM, 17th Mar                     muhammad rizwan                    I m very tired plz tell m fix time           08:08 PM, 17th Mar                     muhammad rizwan                    Which is the way it work?           08:09 PM, 17th Mar                     muhammad rizwan                    Complain every day, these are the words you give every day, nothing happens           08:10 PM, 17th Mar                   mayar                   our team will contact you in 1-2 days           08:10 PM, 17th Mar                   mayar                   we will try our best           08:10 PM, 17th Mar                   mayar                   We sincerely apologize for any inconvenience caused,           08:11 PM, 17th Mar                     muhammad rizwan                    Daily say 1 2 days           08:13 PM, 17th Mar                   mayar                   Is there anything else i can help you with?            08:14 PM, 17th Mar                     muhammad rizwan                    Yes i want fix time           08:16 PM, 17th Mar                     muhammad rizwan                    Will you send the parcel or not           08:18 PM, 17th Mar                   mayar                   our team will check with the courier team and will contact you asap           08:18 PM, 17th Mar                   mayar                   We request you to please allow us some time so we can work on this and do the needful.           08:18 PM, 17th Mar                     muhammad rizwan                    You have taken money and you are making fools of me every day           08:19 PM, 17th Mar                     muhammad rizwan                    That's what you say, give me a little time and how much time           08:20 PM, 17th Mar                   mayar                   our team will try to solve it asap           08:22 PM, 17th Mar                   mayar                   We sincerely apologize           08:22 PM, 17th Mar                     muhammad rizwan                    If you don't give me tell me clear           08:23 PM, 17th Mar                     muhammad rizwan                    This is what you steal every day           08:23 PM, 17th Mar                   mayar                   I am trying to make my self clear our team will take time to work on it           08:26 PM, 17th Mar                   mayar                   so kindly allow us some time           08:26 PM, 17th Mar                     muhammad rizwan                    How much time?           08:27 PM, 17th Mar                   mayar                   1-2days           08:29 PM, 17th Mar                     muhammad rizwan                    Ok           08:29 PM, 17th Mar                     muhammad rizwan                    Then after?           08:30 PM, 17th Mar                   mayar                   we will send you an email           08:33 PM, 17th Mar                     muhammad rizwan                    Ok           08:33 PM, 17th Mar                   mayar                   we know that you allowed us time           08:33 PM, 17th Mar                   mayar                   but we will try our best           08:34 PM, 17th Mar                   mayar                   Is there anything else i can help you with?            08:34 PM, 17th Mar                     muhammad rizwan                    No solved my problem i m very tens           08:34 PM, 17th Mar                     muhammad rizwan                    Kindly?           08:35 PM, 17th Mar                   mayar                   I can understand your frustration here and rest assured I will try my best to try to resolve this for you asap.           08:38 PM, 17th Mar                   mayar                   I appreciate your continued patience here.           08:39 PM, 17th Mar                   mayar                   Is there anything else i can help you with?            08:39 PM, 17th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:41 PM, 17th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2263474