Subject: Ticket Assigned - Conversation with sidra
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Mar 2021 14:35:35 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sidra sidra                    Bot:  Hi again! Bot:  Please enter your name Customer:  sidra Bot:  Hi Sidra ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9635708306 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:23 PM, 17th Mar                   mayar                   Hi Sidra, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:24 PM, 17th Mar                     sidra                    Hi.           06:24 PM, 17th Mar                     sidra                    I want to get update regarding my order status           06:24 PM, 17th Mar                     sidra                    9635708306           06:24 PM, 17th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           06:25 PM, 17th Mar                     sidra                    Sure           06:26 PM, 17th Mar                   mayar                   Your order is still under process           06:27 PM, 17th Mar                     sidra                    When delivery expected,?           06:27 PM, 17th Mar                     sidra                    Its more than 1 month....           06:28 PM, 17th Mar                   mayar                   it takes 2-3 days to be delivered           06:28 PM, 17th Mar                     sidra                    Sure.... ?           06:29 PM, 17th Mar                   mayar                   yes           06:30 PM, 17th Mar                   mayar                   Is there anything else i can help you with?            06:30 PM, 17th Mar                     sidra                    Ok..           06:30 PM, 17th Mar                     sidra                    Thank you..           06:30 PM, 17th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:31 PM, 17th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2262829