Subject: Ticket Assigned - Conversation with sana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Mar 2021 13:56:06 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sana sana                    Bot:  Hi again! Bot:  Please enter your name Customer:  sana Bot:  Hi Sana ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6284550459 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:34 PM, 17th Mar                   mayar                   Hi Sana, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:34 PM, 17th Mar                     sana                    Helo           05:35 PM, 17th Mar                     sana                    I did not recieve my parcel yet           05:35 PM, 17th Mar                     sana                    How i track my parcel           05:35 PM, 17th Mar                     sana                    I  have tracking number           05:36 PM, 17th Mar                     sana                    Fco315210004247           05:36 PM, 17th Mar                   mayar                   We  had to cancel your order           05:37 PM, 17th Mar                   mayar                   because the items is out of stock           05:38 PM, 17th Mar                     sana                    What you mean only 1  thing  is  cancel  shown on order           05:39 PM, 17th Mar                     sana                    Dont  send  that if its not  available           05:39 PM, 17th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           05:41 PM, 17th Mar                     sana                    Yes plz           05:42 PM, 17th Mar                   mayar                   your order is completely canceled           05:44 PM, 17th Mar                   mayar                   Is there anything else i can help you with?            05:47 PM, 17th Mar                     sana                    Can u plz cancel only 1 thing which is  out  of stock and  send otheres           05:48 PM, 17th Mar                     sana                    Or send  all ordee in basket so i will order again coz i cant  collect all again           05:49 PM, 17th Mar                   mayar                   your  order was cancelled so Kindly try to order again           05:52 PM, 17th Mar                   mayar                   Is there anything else i can help you with?            05:53 PM, 17th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:55 PM, 17th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2262581