Subject: Ticket Assigned - Conversation with swafwan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Mar 2021 11:41:57 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with swafwan swafwan                    Bot:  Hi again! Bot:  Please enter your name Customer:  swafwan Bot:  Hi Swafwan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9642940007 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0553190088            03:18 PM, 17th Mar                     swafwan      
               Yes pls           03:18 PM, 17th Mar                     swafwan                    Helloo           03:20 PM, 17th Mar                     swafwan                    What a bad service is this           03:22 PM, 17th Mar                   mayar                   Hi Safwan, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:23 PM, 17th Mar                     swafwan                    Hi           03:24 PM, 17th Mar                     swafwan                    I hav placed an order via guest account           03:24 PM, 17th Mar                     swafwan                    How can i track the order on my app now           03:24 PM, 17th Mar                     swafwan                    Excuse me mayar           03:28 PM, 17th Mar                     swafwan                    Wth is this           03:28 PM, 17th Mar                     swafwan                    Should wait another 10 mins to get a response from you          
  03:28 PM, 17th Mar                     swafwan                    Is this emailing or texting           03:28 PM, 17th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           03:30 PM, 17th Mar                     swafwan                    U could have responded           03:30 PM, 17th Mar                     swafwan                    Earlier           03:30 PM, 17th Mar                     swafwan                    Y does it take so long           03:31 PM, 17th Mar                     swafwan                    Pls           03:31 PM, 17th Mar                     swafwan                    This is not what we expect           03:31 PM, 17th Mar                   mayar                   your order does not have tracking number yet           03:34 PM, 17th Mar                     swafwan                    So what can i do to follow up           03:34 PM, 17th Mar                   mayar                   when it 
 will be confirmed you will receive an email           03:34 PM, 17th Mar                     swafwan                    Ok           03:35 PM, 17th Mar                   mayar                   Sorry for that late replay           03:35 PM, 17th Mar                     swafwan                    It was not a good conversation with u though           03:35 PM, 17th Mar                     swafwan                    Can i rate ir write a review           03:36 PM, 17th Mar                   mayar                   yes sure           03:41 PM, 17th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:41 PM, 17th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2261692